Use the Coachful Android app with the same original account you use on the web. Open the mobile gateway if you need the current app entry point.
Sign in
- Open the app and the intended coaching workspace.
- Choose the same email/password, Google or Apple sign-in method as the original account.
- Complete any authentication steps requested by that provider.
- Return to the app and check that you are in the correct workspace.
Provider verification belongs to Google, Apple or your email service. Coachful does not have a separate authenticator-app enrollment or SMS 2FA setup under Profile → Security.
If access fails
Check the email spelling, original sign-in method, network connection and workspace. If using a password, use the forgotten-password option when needed. Do not create a second account to recover an existing one. An unavailable workspace can be an access problem rather than a wrong password.
If the steps do not match what you see, contact support@coachful.co with the workspace URL, the action you tried and a screenshot without passwords or codes. Do not post client information in a public channel.