If you use email and password, request a reset from the Coachful sign-in screen. If you normally choose Google or Apple, use that provider's sign-in and recovery options.
Reset an email-account password
- Open the sign-in page for your workspace.
- Choose the forgotten-password/reset option.
- Enter the email associated with the original account.
- Open the reset email and follow the link to choose a new password.
- Return to Coachful and sign in with that account.
Check spam and spelling if the message is missing. Avoid making a new account as a substitute for recovery.
After recovery
Use Manage account → Security → Sign out all devices when you need to revoke Coachful sessions. There is no per-device Active Sessions list to review. Protect the email or provider account that controls future access.
If the steps do not match what you see, contact support@coachful.co with the workspace URL, the action you tried and a screenshot without passwords or codes. Do not post client information in a public channel.