Coachful
ICF hour tracking

Your coaching hours, counted as you coach

Every completed session you host is added up and shown against the ICF thresholds for ACC, PCC and MCC. No spreadsheet, and no reconstructing two years of calls the week before you apply.

7-day free trial. 0% platform fee on everything you sell.

Coach development

ICF

854

coaching hours

986

sessions

63

distinct clients

ACCAssociate Certified CoachReached
Hours854 / 100
Clients63 / 8
PCCProfessional Certified CoachReached
Hours854 / 500
Clients63 / 25
MCCMaster Certified Coach+1,646 h
Hours854 / 2500
Clients63 / 35

ACC reached

100 hours and 8 clients, both met

Group call · 90 min, counted once

Client coaching log

CSV, paid and pro bono

The honest truth

The hours are real. The log almost never is.

Most coaches rebuild an ICF log from a calendar the week they apply, and quietly guess at half of it.

Before

The spreadsheet years

  • A spreadsheet you update when you remember, which is rarely
  • Scrolling two years of calendar to work out what actually ran
  • Counting one ninety minute group call six times, once per person
  • No idea whether you are short on hours or short on clients
CoachfulWith Coachful

Counted as it happens

  • Completed sessions you hosted are totalled while you work
  • Hours and distinct clients shown against ACC, PCC and MCC
  • Group time counted once, and no-shows left out of the total
  • A client coaching log you export with paid and pro bono minutes
How it works

Counted as you coach, not rebuilt the week you apply.

01

It counts what you already do

Sessions you run in Coachful are counted automatically. One-to-one calls, cohort and group sessions and intake calls all add up, and the panel shows hours and distinct clients against each credential threshold.

What the counter takes

This week
Maya OrtizOne to one60 min
Cohort 2 · week 4Cohort call90 min
Team FlowGroup call90 min
Dan ReeveIntake call45 min
dropped before counting
Weekly 1:1recurring template
Priya Shahno-show
Thursday 14:00has not finished yet
285 minutes added to your total4 of 7
02

Log the sessions that happened elsewhere

Most coaches arrive with history. You can log a past session by hand from the client page, with its date, time and duration, and it counts in credential progress like any other completed session.

Log a past session

Maya Ortiz
TitleQuarterly review call
Date14 March 2024
Time09:00
Duration90 minutes
Held between 1 and 720 minutes. Left blank, it falls back to 60.
Counts in credential progress+1.5 h
Appears in your exported coaching log
03

Private feedback on your own coaching

If you turn it on, each session summary can include a private review of your coaching against ICF Core Competencies three to eight. It is a development aid you control, not an assessment.

Session review

Only you
3Establishes and Maintains Agreements4
4Cultivates Trust and Safety5
5Maintains Presence4
6Listens Actively4
7Evokes Awareness3
8Facilitates Client Growth4

Trending across your last 5 sessions

61%

Open questions

2.4s

Average wait

38%

Your talk share

All three moving the right way
04

Paid or pro bono, settled in one fixed order

The ICF log splits your hours into paid and pro bono, and guessing at that split is what makes most logs unusable. Coachful decides it with one precedence chain, the same way every time, and tells you which rule fired for each session.

Paid or pro bono

First rule wins
1

You marked it yourself

Marked
2

It was refunded

Pro bono
3

Comped or free

Pro bono
4

Payment evidence

paid at, payment intent, call credit, session credit

Paid
5

Funded by a paid program

Paid
6

Your default for unmarked

Default
Reason stored per session, and the log tells you how many reached your default18
The real thing

The panel that keeps the count.

A running banner for total hours and sessions, then progress against each credential. Nothing to reconcile, because the count is the sessions.

app.coachful.co/coach?tab=my-data
The Coachful My Data dashboard on desktop: profile completeness, services and testimonials, a banner showing 854 coaching hours across 986 sessions, and ICF credential progress bars for ACC and PCC

Captured from the live product. The Coach development panel sits on your coach profile.

The rules

The rules behind the number.

What the count takes, and what it throws away.

Group time

Ninety minutes,
counted once.

A group call is one block of coaching time, not one per head.

Team Flow · 90 minutes

MayaDanPriyaSamLenaAva

Counted

90 min

Never

540 min

A quiet desk prepared for focused work

On the panel

854.0 h

=

In the CSV

854.0 h

One builder

The panel and the export cannot disagree.

Your progress panel and your exported log come from the same builder.

Both gates, or nothing

A level needs both hours and distinct clients, and the panel shows which is short.

Clients63 / 35
Hours854 / 2,500
MCC: 1,646 hours to go
Two people in a thoughtful one-to-one conversation

Session review

Only you
6Listens Actively
7Evokes Awareness
Only you

Private feedback, off until you ask.

Your own sessions scored against ICF competencies, never shown to the client.

Six competencies, not eight

Competencies 1 and 2 stay out; the ICF does not assess them from recordings.

1 Ethical Practice
2 Coaching Mindset
3 to 8 Scored 1 to 5
The full list

Everything in ICF hour tracking.

No asterisks and no add-on pricing. This is what you get.

It counts what you already do

  • Hours and distinct clients tracked against ACC 100 and 8, PCC 500 and 25, MCC 2,500 and 35
  • One-to-one, cohort, group and intake sessions all counted
  • Group time counted once, the way the ICF counts it
  • No-shows, cancellations and sessions you did not lead are left out
  • Paid and pro bono are worked out from the payment on the session, and you can override either
  • A running total on the Coach development panel
Real coaches

Loved by the coaches who actually use it.

“This really is an amazing tool. I've been a full-time coach for seven years, and this is the first coaching tool that has everything I have wanted — the most comprehensive I have used. Support is also incredible.”
James Wallace

James Wallace

Founder, Fountainhead Coaching

“Coachful brings scheduling, payments, client communication, programs, habit tracking and accountability together. Instead of managing several different apps, everything feels more organized and professional — for the coach and the client.”
Margie Wilson

Margie Wilson

Wounded to Warrior Recovery Coaching

“The platform we've all been waiting for. I have tried just about every coaching, booking and learning platform out there. Coachful does it all. The support is unmatched and the updates are consistent.”
Elizabeth Gentzkow

Elizabeth Gentzkow

Founder, Thrive West

In plain terms

Coachful tracks progress toward ICF credentials from the sessions a coach already runs.

Completed one-to-one, cohort, group and intake sessions are totalled into hours and distinct clients and shown against the ACC, PCC and MCC thresholds, with group time counted once rather than per participant. Coaches can log past sessions by hand for work done before Coachful, and export a client coaching log covering paid and pro bono hours. Optional private feedback scores a coach own sessions against ICF Core Competencies three to eight.

One platform, every part connected
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Plans

Lite$29/moSolo$49/moPro$99/moStudio$199/mo

7-day free trial · 0% platform fee

Monthly plans: Lite: $29/month for up to 5 clients; Solo: $49/month for up to 20 clients; Pro: $99/month with unlimited clients; Studio: $199/month with unlimited clients. 0% platform fee. 7-day free trial. A card may be requested during plan setup; review the billing terms before confirming.

What it does

  • Counts completed coaching hours and distinct clients against ACC, PCC and MCC thresholds.
  • Includes one-to-one, cohort, group and intake sessions in the total.
  • Counts group session time once rather than once per attendee.
  • Lets a coach log a past session by hand so earlier work counts.
  • Exports a client coaching log with paid and pro bono hours.
  • Scores a coach own sessions privately against ICF Core Competencies three to eight when switched on.

Good to know

  • It does not know when coach training started, or how many mentor coaching hours a coach has.
  • Its competency feedback is not an ICF assessment and does not replace mentor coaching.
  • It does not submit anything to the ICF; the coach keeps and files the log.
  • It is not HIPAA-certified. It is GDPR-ready with full data export.
  • The client app carries your branding but ships under the Coachful listing, not your own App Store account.
Elizabeth Gentzkow
“Seriously. I have tried just about every coaching, booking, learning platform out there. I've tried developing my own.”
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  • Margie Wilson
    “Coachful is a very helpful platform for coaches who want everything in one place.”
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  • Salma Mostafa
    “I have tried virtually every major coaching platform on the market, and nothing comes remotely close to Coachful.”
    Salma Mostafaon Trustpilot
  • James Wallace
    “This really is an amazing tool. I am still building but it is the first Coaching tool that has everything I have wanted.”
    James Wallaceon Trustpilot
  • Gilli Moon Aliotti
    “Coachful has a really classy platform that is easy to navigate, and create programs for my coaching clients.”
    Gilli Moon Aliottion Trustpilot
  • John Winders
    “Coachful is a robust software platform that has everything a coach needs to manage his/her practice.”
    John Winderson Trustpilot
  • CeeCee
    “Such a great platform! I've been searching for something like this for ages now and it's finally here.”
    CeeCeeon Trustpilot

ICF hour tracking questions coaches ask

Yes, for sessions that happen in Coachful. Every completed one-to-one, cohort, group or intake session you hosted is added up and shown against the ACC, PCC and MCC hour and client thresholds on the Coach development panel.

Yes. Open the client page, choose to log a past session, and enter the title, date, time and duration. Once saved it counts in credential progress like any other completed session.

Group time is counted once rather than once per participant, which is how the ICF counts it. A ninety-minute group session is one and a half hours.

Yes. Coachful exports a client coaching log covering your hours, including paid and pro bono time, so you have a document to keep and to produce if your application is audited.

No. You keep your log and submit your own application. Coachful gives you the count, the client list and the export, which is the part coaches normally reconstruct by hand.

If you turn it on, each session summary includes a private review of your coaching scored against Core Competencies three to eight. It is a self-development aid, never shown to the client, and it is not an ICF assessment or a replacement for mentor coaching.

Stop reconstructing your hours from a calendar

Counted as you coach, with a log you can export the week you decide to apply.

Elizabeth GentzkowEmily FulcherJohn WindersJames WallaceSalma Mostafa

Built for coaches who take their clients seriously